Children under the age of 16 are not permitted to use FanFueled and we do not intentionally collect or maintain Personal Information from those who are under 16 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 16, we will take steps to remove that user's Personal Information permanently from our databases. We recommend that children between the ages of 16 and 18 obtain their parent’s permission before submitting information over the internet. By using FanFueled, you are representing that you are at least 18 years old, or that you are at least 16 years old and have a parent’s or guardian’s permission to use FanFueled.
Personal Information That You Provide
In general, we collect Personal Information that you submit to us voluntarily through FanFueled. We also collect information that you submit in the process of creating or editing your account and user profile on FanFueled. For example, our registration and login process requires you to provide us with your name, valid email address and password of your choice. When you personalize your profile and use the features of FanFueled, we will collect any information you voluntarily provide, and we may also request optional information to support your use of FanFueled, such as your year of birth, gender and other demographic information. We collect information in the form of the content that you submit during your use of FanFueled, such as photos, reviews, ratings and other information you choose to submit. We may also collect information about you and your friends who use FanFueled, from any social network you may have connected from, in order to provide you with a more personalized experience. For instance, we may collect your user ID or profile information that you have permitted to be displayed through FanFueled in order to display you as a friend or in association with your profile and collections. When you purchase a ticket to an event, you will need to submit your credit card or other payment information so that our service providers can process your payment for the event. When you sign up for, or win, any contests, badge program, sweepstakes, or other activities that we make available on FanFueled, we will collect the information designated along with such activity, which may include your contact information. If you choose to sign up to receive information about products or services that may be of interest to you, we will collect your email address and other related information.
Personal Information From Other Sources
We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered with (collectively, "Partners") or other third parties. We may associate this information with the other Personal Information we have collected about you.
E-Mail And E-Mail Addresses
If you send an e-mail to us, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use and display your full name and email address when you send an email notification to a friend through FanFueled or the social network from which you have connected to FanFueled (such as in an invitation, or when sharing your content). Additionally, we use your email address to contact you on behalf of your friends (such as when someone sends you a personal message) or notifications from a social network or other website with whom you have registered to receive such notifications.
Information Collected Via Technology
An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session.
"Cookies" are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with FanFueled. Persistent Cookies can be removed by following your Internet browser help file directions. In order to use our services offered through FanFueled, your web browser must accept Cookies. If you choose to disable Cookies, some aspects of FanFueled may not work properly, and you may not be able to receive our services.
Use and Disclosure of Information
In general, Personal Information you provide to us is used by us to provide you access to FanFueled and to the events you wish to attend. We do share your content preferences and other information with the social network with which you have connected to FanFueled, along with those companies and persons with whom you have asked us to share information.
In order to use this web site, Customers and Event Organizers are required to give their contact information which contains Personal Information. We use this information to improve our Service to Customers and Event Organizers. When you purchase a ticket we share your contact information with Event Organizers in the form of a guest list to ensure your admittance to your event. We may also share your contact information with the artist or performer at such event.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.
The Ability Of Others To View Your Information
We value the information you share with us and do not take your trust lightly. It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish through your social networks. Please keep in mind that if you choose to disclose Personal Information when posting to your social network through FanFueled, this information may become publicly available and may be collected and used by others, including people outside the control of FanFueled.
Third Party Sites And Advertising
Your Choices Regarding Your Personal Information
You can use the Site without providing Personal Information. If you choose not to provide Personal Information you may not be able to use certain services provided by FanFueled. For example, in order to open a FanFueled account, or buy or sell tickets, your Personal Information will be required. You may unsubscirbe to any FanFueled communication by clicking on the link at the bottom of the email. Please note that it may take up to 48 hours for us to process an unsubscribe request.
You have the right to request a copy of the Personal Information that we hold about you. If you would like a copy of some or all of your Personal Information, please contact us at Answers@fanfueled.com. We may charge a reasonable fee for this service. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information which you think is inaccurate. You may change any of your profile information by editing it in the “My Profile” page.
We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.
Contact And Revisions
Last Updated February 8, 2011.